98fb Frequently Asked Questions

Creating an account on 98fb takes under two minutes. Navigate to the 98fb Login page, select the registration option, and fill in your username, email address, date of birth, and preferred currency (BDT). You must confirm you are 21 years or older and agree to the Terms and Conditions before your account is activated. A confirmation email is sent to verify your address before your first deposit.

KYC verification on 98fb requires a government-issued photo ID — a National Identity Card (NID), passport, or driving licence. You will also need to submit a recent selfie holding the document, or a utility bill confirming your current address. Most accounts are verified within 24 hours of submitting legible documents. Completing KYC unlocks full withdrawal access and higher deposit limits.

To reset your 98fb password, go to the Login page and click Forgot Password. Enter the email address registered to your account and you will receive a reset link within a few minutes. Check your spam folder if it does not arrive. If you no longer have access to the registered email, email [email protected] with your username and a copy of your ID so the team can verify ownership and restore access manually.

No — 98fb strictly allows only one account per person. Duplicate accounts violate the Terms and Conditions and may result in all associated accounts being permanently suspended and any balances being forfeited. If you cannot access your existing account, contact support rather than creating a new one.

To permanently close your 98fb account, email [email protected] from your registered address with the subject Account Closure Request, including your username. Any remaining balance will be processed for withdrawal before closure, provided your KYC is complete and a verified withdrawal method is on file. Account closures are typically actioned within 48 hours of the confirmed request.

To deposit via bKash on 98fb, log in, open the Deposit section, and select bKash as your payment method. Enter the amount you wish to add (minimum ৳200), then follow the on-screen steps to complete the transfer through your bKash app or USSD menu. Always use the 98fb merchant number shown on the deposit screen — using any other number will delay or lose your deposit. Funds typically appear in your account within 5 to 15 minutes.

The minimum deposit on 98fb is ৳200, regardless of the payment method. This applies to bKash, Nagad, Rocket, Upay, and bank transfers from institutions such as Dutch-Bangla Bank, BRAC Bank, IBBL, or Sonali Bank. There is no stated maximum deposit, though very large single transfers may trigger a standard security review before being credited to your account.

Nagad withdrawals from 98fb are typically processed within 1 to 3 hours during normal operating hours (Bangladesh Standard Time, UTC+6). During peak periods or if a routine security check is triggered, processing can take up to 24 hours. Make sure your Nagad number is registered and verified under your 98fb account profile before submitting a withdrawal request to avoid unnecessary delays.

The minimum withdrawal amount on 98fb is ৳500. To withdraw, your account must be fully KYC-verified and your preferred withdrawal method — bKash, Nagad, Rocket, or bank transfer — must be confirmed in your profile. Withdrawals are only sent to accounts registered in your own name; third-party withdrawals are not permitted under any circumstances.

98fb does not charge any platform fees on deposits or withdrawals. However, your payment provider — bKash, Nagad, Rocket, or your bank — may apply their own standard transaction charges according to their fee schedule. These third-party charges are outside 98fb's control. If you want to know the exact net amount you will receive, check your provider's current fee policy before initiating a transaction.

Yes — cricket betting is one of the most popular features on 98fb for players in Bangladesh. You can bet on BPL (Bangladesh Premier League), IPL, T20 World Cup, Test matches featuring the Bangladesh Tigers, and other major international fixtures. Typical markets include match winner, top run-scorer, top wicket-taker, total runs in an innings, and live in-play betting. Check the sports section regularly for upcoming fixture schedules.

All slot games available on 98fb use a certified Random Number Generator (RNG), meaning every spin outcome is completely independent and cannot be predicted or influenced. Games from providers like Pragmatic Play, NetEnt, and Microgaming are independently audited for fairness and published RTP (Return to Player) percentages. 98fb only lists titles from studios whose current RNG certification is valid and up to date.

Yes — 98fb is fully optimised for mobile browsers on both Android and iOS. No app download is required; the platform runs directly in your mobile browser. All major categories — slots, live dealer tables, cricket betting, and fishing games — are available on mobile. For the smoothest experience, use a stable Wi-Fi or 4G/5G connection and keep your browser updated to the latest version.

98fb offers a broad live dealer lobby powered by providers including Evolution Gaming and Ezugi. Available tables include Baccarat, Roulette, Blackjack, Dragon Tiger, Andar Bahar, Teen Patti, and several game-show-style titles. All tables stream in HD with real dealers in real time. Many tables carry BDT-friendly minimum bets suitable for Bangladeshi players across different bankroll levels, so you can join a table that fits your budget.

98fb offers a welcome bonus to newly registered players who make their first qualifying deposit. The exact match percentage, maximum bonus amount in BDT, and minimum deposit threshold are displayed on the promotions page after you log in. Welcome bonus funds are subject to wagering requirements that must be completed before any cash withdrawal is processed. Always read the full bonus terms before claiming an offer.

A wagering requirement — also called a rollover — is the number of times you must bet the bonus amount before withdrawing winnings as real cash. For example, a ৳1,000 bonus with a 20x wagering requirement means placing ৳20,000 in total eligible bets before a withdrawal is permitted. On 98fb, your live wagering progress is tracked in the account dashboard so you always know exactly how much remains.

Free spin winnings on 98fb are typically converted into bonus funds rather than immediately withdrawable cash, and they carry a wagering requirement before cash-out. The specific multiplier varies by promotion and is stated clearly in each offer's terms. Occasionally, a promotion will offer zero-wagering free spins — this is highlighted explicitly in the offer details because it is the exception, not the norm.

The best way to track your active bonuses on 98fb is to open the Promotions section inside your account dashboard after logging in. You will see all current offers, their expiry dates, and your live progress toward any wagering requirements. Seasonal promotions — such as those tied to Eid, Pohela Boishakh, BPL, or the T20 World Cup — are announced in advance and visible to all logged-in players in the same section.

98fb uses SSL (Secure Socket Layer) encryption on all data transmitted between your device and the platform, protecting your personal details, payment information, and account credentials in transit. Account data is stored with strict access controls and is never shared with third parties for marketing purposes. For full details on data collection and use, refer to the Privacy Policy page on this site.

98fb operates as an online entertainment platform accessible to players in Bangladesh. We recommend all users review their local laws regarding online gaming before participating. 98fb does not fabricate regulatory claims or cite specific government approvals — we operate transparently as a safe and reliable platform with SSL encryption and fair play certification. Players are responsible for understanding and complying with their own local regulations.

The minimum age to register and play on 98fb is 21 years old. This restriction is strictly enforced — all new accounts must confirm their age at registration, and KYC verification may request government-issued ID to confirm the 21+ requirement is met. Any account found to belong to a person under 21 will be immediately closed and any funds returned in accordance with applicable policy.

To self-exclude or activate a gambling break on 98fb, go to Account Settings and open the Responsible Gaming section. You can set a self-exclusion period of 7 days, 30 days, 90 days, or permanent exclusion. You can also request an immediate account lock by emailing [email protected]. Once a self-exclusion period is activated it cannot be shortened — this is intentional to provide genuine protection. For more detail visit the Responsible Gaming page on this site.